Our Privacy Policy

Privacy Policy for DC Marketing

Effective Date: December 16th, 2024

Updated: October 30th, 2025 

At DC Marketing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services.

1. Information We Collect. We may collect personal information from you in various ways, including when you visit our site, subscribe to our newsletter, fill out a form, or make a purchase. This information may include, but is not limited to: 

  • Name
  • Email address
  • Phone number
  • Payment information (via PayPal and Stripe)
  • Any other information you voluntarily provide

 

2. How We Use Your Information: DC Marketing may use your information for the following purposes:

  • To process transactions and send you a confirmation
  • To improve customer service and respond to your requests
  • To send periodic emails regarding your order or other products and services
  • To personalize your experience on our website
  • To analyze website traffic and user behaviour through Google Analytics and Facebook Pixel.
  • To send emails via our Newsletter for marketing our educational purposes. 

 

3. Cookies and Tracking Technologies: Our website uses cookies and tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and improve our website functionality. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our site.

4. Third-Party Services: We use third-party services for analytics and payment processing:

Google Analytics: We use Google Analytics to track user activity and analyze website traffic. For more information on how Google collects and processes data, please refer to Google’s Privacy Policy.

Facebook Pixel: We use Facebook Pixel to track conversions from Facebook ads and to optimize ad performance. For more information, please refer to Facebook’s Data Policy.

PayPal and Stripe: We use PayPal and Stripe to process payments. Their privacy policies govern how they handle your information. 

5. Data Sharing and Disclosure: We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except to provide services or products you have requested, or as required by law.

6. Security of Your Information: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Rights:You have the right to request access to the personal information we hold about you, to request corrections, or to request the deletion of your personal information. To exercise these rights, please get in touch with us using the contact information below.

8. Changes to This Privacy Policy: DC Marketing reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on our website. Your continued use of the website after posting changes constitutes your acceptance of those changes.

9. AI Tools.

We use AI-powered tools (receptionist, chatbots, and review-response assistants) to help manage communications, respond to customer inquiries, and draft replies to Google reviews. These tools may process text you provide (messages, reviews, and related metadata) to generate or suggest responses. We do not guarantee the accuracy of the response from our AI tools and services. 

What data is processed

- Content you send in chats, contact forms, or reviews.
- Basic contact details you provide (name, email, phone) when interacting.
- Interaction metadata (timestamps, device and browser information, and conversational context).
- Public information from reviews and profiles when generating responses.

How we use the data

- To generate, suggest, or send replies and to improve response quality.
- To route inquiries and prioritize follow-up.
- To analyze usage and improve our services, including model performance and safety.

Data sharing and storage

- Some processing is performed by third-party AI service providers under contract to DC Marketing and subject to security and confidentiality requirements.
- We do not sell personal data. We may share data when required by law or to protect rights and safety.

Security and retention

- We use industry-standard security measures to protect data. Retention periods vary by purpose; we delete or anonymize data when no longer needed.

- You can opt out of our AI services at any time. You may request access, correction, deletion, or restriction of your personal data as described in our main Privacy Policy.

9. Contact Us: If you have any questions or concerns regarding this Privacy Policy, please contact us at:

DC Marketing Email: info@dcmk.ca. 

Thank you for choosing DC Marketing!

 

 

 

 

 

At our digital marketing agency, we specialize in AI-driven solutions designed to enhance your online presence, boost engagement, and accelerate business growth through innovative strategies tailored to your needs.

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Address

510 Applewood Cres

Vaughan, On, L4L 4B4 

Contact

416-725-5000

info@dcmk.ca