Frequently Asked Questions

1. What are NFC and QR code review stands?

NFC (Near Field Communication) and QR code review stands are in-store display units that allow customers to quickly leave reviews by tapping their phone on the NFC tag or scanning the QR code with their camera. These stands make it easy to capture real-time feedback from your customers.

2. How do NFC and QR code review stands help my business?

They simplify the review process for customers, encouraging more to leave feedback while their experience is fresh. More reviews improve your online reputation, increase trust, boost local search rankings, and ultimately bring in more customers for your business.

3. Are these stands easy to set up?

Yes! No setup is required with our stands and review cards. When you receive your stand, it will be ready for you to start using. 

4. Which review platforms can I link to?

You can link to any platform where your business profile exists, such as Google Business Profile, Yelp, Facebook, TripAdvisor, or your own website’s feedback form.

5. Do customers need a special app to use NFC or QR codes?

No. Most modern smartphones have built-in QR code scanners in their camera apps and NFC readers. Customers simply scan or tap with their phone without needing to download anything extra.

6. Can I customize the design of the stands and signs?

Yes. We offer customization options for colours, logos, and messaging to match your brand identity and store environment.

7. Why are your review products different?

What sets us apart is that we don’t just direct your customers to leave reviews on other platforms. We also conduct customer surveys to gather valuable feedback for your business. Additionally, we help you collect customers’ contact information, such as names and email addresses. We further support your business by encouraging repeat visits through coupons or discount codes sent via email after customers complete a review.

8. Can I track how many customers use the NFC or QR code?

Yes, we provide monthly reporting. Our monthly reporting shows the number of clicks, total reviews and more. 

9. What if I want to change the review link later?

You can update the link associated with your NFC tag or QR code easily without replacing the physical stand, depending on the type of tag or QR code used. Simply contact us to change your review link. 

10. How soon can I expect to see more reviews after installing a stand?

Many businesses see an increase in reviews within days of installation as customers find it easier and more convenient to leave feedback immediately.

Contact

Pages

510 Applewood Cres

Vaughan, On

L4L 4B4 

Phone: 416-725-5000

Email: info@dcmk.ca

Business Hours:

Monday - Friday: 9:00 am - 5:00 pm.

Saturday - 10:00 am - 2:00 pm